SantoshMudragada

Professional Project

ClearHost

Hotel PMS, channel manager and booking engine

• Led product design on a hotel PMS, channel manager, and booking engine, shipped to production, Channex-certified for live OTA distribution, and now live with 5 properties on a free trial.
• Owned IA, user flows, interaction design, UI, and configuration and pricing logic, including a guided pricing flow, plus the design system: 100+ components on a TailAdmin base.
• Designed 5+ rules (dormitory per-bed pricing, min/max-stay validation) that make invalid rate plans impossible to create.
• Mapped how one configuration change cascades from room type to rate plans, inventory, OTA channels, front desk, and billing, and designed guardrails at each step.
• Designed the role permission model (owner, admin, manager, front desk), scoped per property across the organisation.
• Found gaps in the Channex API (taxes, dormitory pricing, cancellations) and designed around them, not straight into the UI.
• Ran 3 structured testing rounds across every module on desktop and mobile, logging 129 findings, including a checkout balance error and a housekeeping status bug, and worked with engineering through to resolution.

Mentorship Capstone Project

Nextrail

• Led a team of 7 designers through a 4 month capstone building an AI powered travel planning platform, planning 7 parallel workstreams and running design reviews for consistency.
• Defined the product vision and UX direction for Feed2Fly, which turns saved reels, links, and videos into a structured trip, and designed it end to end, including the visual system.
• Synthesized research into 3 core insights that shaped the product direction; stood out among 5 competing teams, with mentors praising the user flow, final UI, and leadership.

Personal Project

Metric

• Designed and shipped 13 reflex and memory games with daily puzzles and real-time multiplayer, solo, building the frontend, backend (auth, multiplayer sync), and deployment (Render, Cloudflare Workers, Supabase) with Claude.
• Maintain it live, resolving production issues like auth email deliverability and multiplayer session handling; 90% of users who start a solo game complete it.